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Senior & Rec. Dept. >Senior Services and Office On Aging >COMMUNITY OUTREACH SERVICES > |
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OUTREACH SERVICESOutreach Services provided bySheena Dean, GerontologistFamily Preservation Coordinator
440-580-3276Questions regarding Medicare, billing matters, senior housing, snow removal, benefits check ups, and other services provided for Seniors can be addressed by calling Sheena Dean.
LIVING WITH ILLNESS
Wednesday, August 4th 10am Free
Caregivers, do you love a person so much and at the same time feel totally exhausted from caring for them? Being a caregiver is life changing. Caring for yourself while caring for another can be difficult to balance. This is an opportunity to share with others your personal struggles of being a caregiver and learning how to care for yourself. Let us help you find a balance! Registration required.
THE AFFECTS OF GRIEF
Monday, August 16th 10am Free
My life has changed so much since the loss of my loved one! Sometimes understanding and talking about the many changes you experience during the stages of grief can be a helpful. Here is an opportunity to understand how grief changes us and talk about what those changes mean. Join Linda Gregson from The Thomas P. Perciak Family Residential Hospice Facility to hear more about these affects. Registration required.
Low Vision Support Group
1st Thursday of every month 10am Free
Are you living with low vision? If so join others at our monthly support group who share the same obstacles. Listen to others stories and learn new techniques for living in today’s world with low vision. A representative from The Cleveland Sight Center will be on hand to answer any questions. Bring a friend and come and hear from others about living with low vision.
Homestead Senior Water Discount Program
Are you 65 years or older, or totally and permanently disabled? Do you own and live in your own home? Is your annual income $27,800 or less? If you answered yes to these three questions you qualify for a discount on your water bill. If interested in enrolling into this program provided by City of Cleveland Water Department stop by the front desk to pick up an application.
FAQ’s regarding the Water Department
Q: I have a question and need to get answers.
A: The Customer Service Unit at (216) 664-3130 can help. Representatives stand ready to answer questions about service, from billing to starting or terminating service. The Division is open from 7:30 a.m. to 5:30 p.m. M- F to assist customers. Emergency teams are on call 24 hours a day, seven days a week by calling (216) 664-3060.
Q.I lost my water bill. What should I do?
A. Call the Customer Service Unit at (216) 664-3130 to request a duplicate bill.
Q: I received a water bill even though I was out of town for four months and didn't use any water. Why?
A: Customers who use no water must still pay a minimum charge if water service is available to the property.
Q: So how do I read my meter?
A: Read the numbers across from left to right, just as you would read an odometer on a car.
Medicare Part D Help
You may be able to get extra help to pay for the monthly premiums, annual deductibles, and co-payments related to the Medicare Prescription Drug program. However, you must be enrolled in a Medicare Prescription Drug plan to get this extra help.
Who should complete this application for extra help with Medicare prescription drug plan cost?
*Anyone who has Medicare Part A (hospital Insurance) and/or Medicare Part B (Medical Insurance); and
*You live in one of the 50 states or the District of Columbia; and
*Your combined savings, investments, and real estate are not worth more than $23,970, if you are married and living with your spouse, or $11,990 if you are not currently married or not living with your spouse. (Do not include the home you live in, vehicles, personal possessions, burial plots or irrevocable burial contracts.) If you have more than those amounts, you may qualify for the extra help. However, you can still enroll in an approved Medicare prescription drug plan for coverage.
*Do not complete this application if you have Medicare and Supplemental Security Income (SSI) or Medicare and Medicaid because you automatically will get the extra help.
To apply today for this program go online to www.socialsecurity.gov. If you prefer not to fill out this application on the Internet, you can call Social Security at 1-800-772-1213 for a paper application or to make an appointment. Representatives are available Monday through Friday from 7 a.m. to 7 p.m. Tell the representative that you want to apply for the Help with Medicare Prescription Drug Costs.
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